Several announcements made in the last week highlight telecoms operators’ advancement in AI. SoftBank has launched a solution based on the AI-RAN concept, with a commercialisation target of 2025. Meanwhile, Indosat Ooredoo Hutchison and tech conglomerate GoTo have announced the first phase of Sahabat-AI, an open-source large language model (LLM) ecosystem developed with Nvidia’s full-stack AI platform, which will empower Indonesians through advanced technology. Separately, NTT Group is moving forward with NTT Communications’ launch of NTT’s LLM, accelerated with Nvidia TensorRT-LLM for AI-agent customer experiences and use cases such as document summarisation. Lastly, China Unicom and ZTE have launched an AI-driven anti-fraud system solution to enhance network defence, ensuring data and privacy security.
AI technology is now an integral part of telecoms operators’ strategic and operational plans. Operators are making important advancements in the deployment of AI technology, which is serving as a transformative force shaping the telecoms industry. By deploying autonomous AI-based systems, operators can enhance operational efficiency, customer satisfaction and security, while also creating new revenue opportunities.